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RCS Vendor Evaluation Checklist
Score 7 critical categories across 50+ criteria. Compare up to 4 vendors side-by-side with weighted scoring. The framework we've used to help dozens of businesses make confident RCS platform decisions.
Categories covered (50+ criteria)
Platform Capabilities (rich cards, carousels, video, forms)
Carrier Coverage & Reliability (uptime SLA, geographic redundancy)
Integration & Developer Experience (API, SDKs, webhooks, sandbox)
Analytics & Reporting (dashboards, A/B testing, conversion tracking)
Compliance & Security (GDPR, TCPA, HIPAA, SOC 2)
Pricing & Commercial Terms (volume discounts, exit clauses)
Support & Customer Success (SLAs, onboarding, references)
Why this matters
Choosing the wrong RCS platform costs you 6-18 months in migration headaches, integration rework, and missed opportunities. Use this checklist to make a confident, evidence-based decision.
